Fulfillment Policy

 

RESTRICTIONS: FreeWebGuys.com can work with any entity located in the United States. However, we do not work with companies headquartered outside the United States for legal liability reasons.

 

FULFILLMENT: Upon completing the subscription plan purchase, the customer will be sent an email containing a link to a setup form.  This form will need to be filled out as quickly as possible, so we can begin work on the website in a timely manner.  The order of fulfillment is:

  1. Customer makes purchase and is charged for first month.

  2. Customer receives email to fill out setup form.

  3. Customer completes setup form.

  4. FreeWebGuys.com will begin to design the website.  The Scope of Work is dependent upon the plan purchased, as outlined below:

    1. Free Basic Website & Free Custom Website Plans:

      1. Upon receipt of the setup form, FreeWebGuys.com will contact the client if we have any questions or need additional information.

      2. A "standard" template will be used for your free site.  FreeWebGuys will choose a template that we feel best suits your industry/business needs, design the site with your images and logo, and send you the URL when the site is complete. The site should be complete within 5-7 business days from the time we receive the completed setup form or answers to the additional questions we may have.

      3. FreeWebGuys will contact the client to talk about the site, make small changes, etc.

      4. FreeWebGuys will maintain editing control of the website, until website plan is cancelled

    2. Digital Starter Kit, Enhanced Promotions, & Advanced Digital Kit:

      1. Upon receipt of the setup form, FreeWebGuys.com will contact the client if we have any questions or need additional information. We will also discuss website style, functionality, color scheme, etc. before we begin designing the website.

      2. Upon completion of the setup call, the website design process and Google search ad setup process will begin. The first sample should be completed within 5-7 business days from the setup call. 

      3. FreeWebGuys will contact the client to talk about the site/Google ads, make small changes, etc. Second sample will be delivered within 5 business days.

      4. Upon client approval, website will be launched and Google ads will go live.FreeWebGuys will maintain editing control of the website, until website plan is cancelled.

    3. Any additional products/packages:

      1. Will be discussed with the client on a case-by-case basis, to ensure the best service will be provided.

 

FreeWebGuys’ goal is to get your site up and running as quickly as possible. Monthly charges will begin upon completion of your purchase, so it’s important to send your business information over as quickly as possible so we can begin your project as quickly as possible.  

 

Fulfillment policy is subject to change at any time, without formal notice.

 

FOLLOW UP: For the duration of the client relationship, client will have the ability to contact an agent at FreeWebGuys.com to upgrade, downgrade, make changes to, or cancel subscriptions. We want to continue to work for our clients for the long-run, not just on a temporary basis.